Absolutely love the transformation on my interior. The team delivered a first class service from the initial enquiry right through to the completed work where the attention to detail on the carbon wrap on my interior has made the car look and feel more modern. Will be using them again in the not so distant future!
Extremely unprofessional, if you have an issue after your car is wrapped they will not look after you! I've had two cars wrapped here and both had issues. More so latterly the second car. The first car I had broken clips and a broken car handle. Unfortunately I 'thought' the owner was a friend and I didn't have the heart to stand up for myself, second time around wrap held well but when I said I was getting it unwrapped I had numerous messages sent asking me to let them unwrap it and that the people unwrapping it would go over the car with a fine tooth comb. The messages had me worried as they seemed worried...A fine tooth comb was not required as we found near enough 2k of damage to my car. A 2016 BMW m2. Where they removed the carbon fibre lip on the boot lid the paint work was down to the metal all lacquer gone, I have a picture of it sitting in their workshop after it was removed and it still puzzles me till this day why it ended up in such a state. I contacted Jonathan and was told that it would 'polish out' I'll let you decide from the pictures. I then found blade marks along my bodywork to which he has never responded to they particular pictures to this day. The front bumper had been repainted which I was aware of, when the wrap was removed large bits of paint came away I was told this was MY fault as I wanted the car in time ?! So instead of the professional knowing how long it takes and booking it in on time , I'm in the wrong for wanting my car back after nearly 3 weeks!!! Then after blaming me Jonathan said 'you can't really see where the paint has came off anyway' again I'll let you all make your own mind up. The car required priming, sanding, full front bumper and rear bootlid respray with blending. It doesn't end there though despite all the damage to my bodywork the day after I had it wrapped the car was taken into BMW as something didn't feel right they found masking tape wrapped around the breaks. Then in the May/June someone bumped into the back of me the car was put on a ramp to find my whole rear diffuser was left hanging off , bolts missing, bolts snapped etc I immediately sent Jonathan a video (view @beachbluem2 instagram) which I still have and he replied 'It wasn't me, it was the guys who put it back together and they're not here anymore?' Do you see a pattern forming here it's never his fault. I am a former business owner and from experience any jobs that go out the door would be overseen and checked by me. Why this isn't the case at TLC Detailing I'll never know. They are quick to revel in the glory but no where to be seen when it all goes wrong and to the poor young lads standing by him they don't realise they're getting the brunt of the blame. My last encounter with Jonathan was when he explained to my partner and I he had to babysit the two young lads because he didn't feel comfortable with some of their work? I was told because I allowed someone else to unwrap it I didn't have a warranty. Let me make this clear as a customer of TLC Detailing twice , I am aware the wrap manufacturer has a warranty that's fine but TLC Detailing never mentioned any warranty what so ever there was a promise to help if things went wrong but there was NEVER any warranty covering damage to my body work. I stood and watched the car get unwrapped and all that damage had been covered up. To this day Jonathan stands by that his staff who left broke parts on my car that's not his issue. And because I wanted my car after 3 weeks maybe even 4 I cannot recall after sitting for a good while doing absolutely nothing cause of instead of waiting till the wrap comes in your car is left waiting for the wrap it was my fault that the paint lifted because I wanted my car back (after I had been promised it) and I was told wrap lifts both factory paint and repaired paint also. Jonathan in this case does not make risks clear to customers. a friend or professional businessman wouldn't cause 2k of damage and not repair it. Business is business.Pictures with primer is where paint came off , not that you can notice it right?
Messaged about getting my car done as it looked like they did good work, had a horrible time trying to get a reply from them and they were completely uninterested in my buisness, ended up being ignored. Very very unprofessional. Will advise anyone i know against using them. Only seems interested in cars they can put up on their Facebook.
Very happy with the service from TLC! Wrapped the roof of my fiesta in gloss black, looks amazing! Took about 3 and a half hours so quite quick too considering how busy they are. Will be back again to get my handles and side trims painted!
I used TLC Detailing to detail my white Range Rover. They wrapped parts of the car gloss black,replaced badges. I also had the alloys painted black,along with paint protection and a full interior clean including the leather seats which were stained blue from jeans. I am absolutely delighted with my car its exactly how i wanted it to look. A professional service from start to finish. I would highly recommend TLC, they have also done my husbands car, and will be doing my sons car soon.
TLC Detailing Ltd is a UK Car Wash based in Stirling, Scotland. TLC Detailing Ltd is located at Unit 6 Block 2, Manor Farm Business Park, Manor Loan, Stirling FK9 5QD, UK.
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